Privacy Policy
Last updated: January 1, 2026
Bodlink Telecoms ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Full name and email address
- Phone number
- Date of birth
- Government-issued identification (for verification purposes)
- Billing and payment information
Transaction Data
- Purchase history and transaction records
- Wallet funding and withdrawal history
- Service usage patterns
Technical Data
- IP address and device information
- Browser type and version
- Operating system
- Access times and referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Send administrative notifications and updates
- Respond to customer service requests
- Analyze usage patterns to improve our platform
- Comply with legal obligations
3. Wallet and Financial Data
We take special care with your financial information:
- Wallet balances and transaction histories are stored securely using encryption
- Payment credentials are processed through certified payment gateways
- We never store complete payment card numbers on our servers
- Financial records are retained as required by applicable financial regulations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us deliver our services (payment processors, telecom providers, utility companies)
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Monitoring systems for detecting unauthorized access
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze site traffic and usage
- Improve our platform experience
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us through the information on our Contact page.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our platform and updating the "Last updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us through the contact information on our Contact page.