Contact Us
We'd love to hear from you. Whether you have a question about our services, need help with your account, or want to share feedback, our team is here to help.
Get in Touch
Customer Support
- Email: [email protected]
- Phone: +234 800 000 0000
- Hours: Monday – Friday, 8:00 AM – 6:00 PM (WAT)
General Inquiries
- Email: [email protected]
Business & Partnerships
- Email: [email protected]
Office Address
Bodlink Telecoms 123 Business Avenue Lagos, Nigeria
Response Times
We aim to respond to all inquiries within 24 hours during business days. For urgent account issues, please call our support line directly.
Frequently Asked Questions
Before reaching out, you may find your answer in our FAQ:
- How do I fund my wallet? — Log in to your dashboard and click "Fund Wallet" to see available payment options.
- My transaction failed but I was charged. — Failed transactions are automatically reversed within 24 hours. If not, please contact support with your transaction reference.
- How do I reset my password? — Click "Forgot Password" on the login page and follow the instructions sent to your email.
- Can I get a refund? — Completed transactions cannot be refunded. Please ensure all details are correct before confirming a transaction.